Concepedia

Concept

Customer satisfaction

Parents

84.3K

Publications

7.1M

Citations

118.6K

Authors

11.6K

Institutions

Top Authors in Customer Satisfaction

Discover the leading researchers and scholars who have made significant contributions to Customer Satisfaction. The statistics shown in this table are calculated from publications relevant to this concept and reflect each author's impact within this specific field of study, not their overall metrics.

PublicationsCitationsH-Index
HH

Sejong University

190

23.3K

75

RL

Hong Kong Polytechnic University

210

20.1K

73

AS

Pennsylvania State University

150

17.3K

68

AP

University of Miami

72

81.8K

56

YK

Swansea University

90

12.9K

52

TR

Universiti Sains Malaysia

118

9.2K

52

CH

University of Mannheim

63

17.3K

50

WG

Florida State University

67

10.5K

48

ZR

Indian Institute of Technology Roorkee

75

7K

47

BE

Karlstad University

78

9.2K

47

DG

Babson College

59

22.1K

46

JW

National University of Singapore

66

9.5K

45

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